Camden Services

CITIZENS ADVICE CAMDEN, 141 Robert St, London NW1 3QT & 2 Prince of Wales Rd, London NW5 3LQ
Tel: 0300 330 1157

Citizens Advice Camden is a charity that provides free, independent, confidential and impartial advice to people on their rights and responsibilities. They also collect evidence, and lobby to improve, the policies and practices that adversely affect people’s lives.

Services are available by telephone, drop in and appointments:
Robert Street: Tuesday 1–6pm, Wednesday 10am–2pm & Thursday 10am–12pm
Prince of Wales Rd: Friday 10am–1pm & Monday 10am–1pm

FITZROVIA NEIGHBOURHOOD ASSOCATION, Fitzrovia Centre, 39 Tottenham Street, London W1T 4RX
Tel: 020 7580 4576

Community Centre for local people.  Provides advice on housing, benefits and employment (advice sessions available in Bengali, Urdu and Hindi).

Women only advice service Wednesday 11am-1pm.
Open door advice Service Tuesdays 10.00am – 1.00pm

AL-KHOEI FOUNDATION, Stone Hall, Chevening Road, London NW6 6TN
Tel: 020 7372 4049 | www.khoei.net

Times:  Monday – Friday 9am-5pm
The Al-Khoei Foundation is an international charitable voluntary organisation, founded in 1989 to look after the welfare and cater for the needs of Muslim communities, and Shi’a Muslims specifically, around the globe. With its head office based in London, there are branches around the world. The main aim is the full and part time education and social welfare of Muslim communities.

AGE UK CAMDEN, Tavis House, 1-6 Tavistock Square, London WC1H 9NA
Head Office Tel: 020 7239 0400 | Information Line: 020 7837 3777 | Fax: 020 7278 1904 | Email: info@ageukcamden.org.uk

Opening Times: 10am-4pm, Monday-Friday.

Age UK Camden provides a range of services for older people in Camden: counselling, psychotherapy and group therapy, information and advice for LBGT, at home services, digital inclusion, ageing better in Camden.

PRAXIS COMMUNITY PROJECT,  Pott Street, London E2 0EF
Tel: 020 7729 7985 | Fax: 020 7729 0134 | Minicom: 020 7729 0154 | Email: admin@praxis.org.uk

Praxis Community Projects is committed to working with vulnerable migrants. They are deeply concerned for the safety and well being of refugees, asylum seekers, refused asylum seekers, people with limited or no recourse to public funds as a result of their immigration status, young unaccompanied asylum seekers, victims of human trafficking, foreign national offenders and others who find it difficult to settle in the UK.

Services offered include Advice and Information on Immigration, Housing, Welfare, Accessing Health Services.  Learning and Employment, ESOL for Work, Supporting Enterprise, Praxis in Europe. Health and Wellbeing, Support for Trafficked Women.  Community Projects, Creating Community Voice, Creating Resilient, Communities, New Voices.  Language and Interpreting. Shelter and Safety, Preventing Destitution.

ERITREAN COMMUNITY IN THE UK, 84 Mayton St, London N7 6QT
Tel: 020 7700 7995 | Email: office@ericomuk.org.uk

Advice and information for the Eritrean community, including refugees and asylum seekers. Subjects include benefits, immigration, housing, social services, training, family issues and education, business set-up. Support groups for women and older people. Supplementary schools, mother tongue classes, cultural and social activities.

SALVATION ARMY, London Central Divisional HQ, 3rd Floor, 1 Tiverton Street, London, SE1 6NT
Tel: 020 7378 1021 | Email: londoncentral@salvationarmy.org.uk | www1.salvationarmy.org.uk

Provide support to homeless people and those in crisis. Salvation Army are a ‘distinctly Christian social service’ but offer their services regardless of race, religion, gender or sexual orientation. Different centres off particular services to specific client groups including homeless people and those requiring addiction services. Different referral procedure operated in different facilities, some of which include self-referal. See website for further details.

DELLOW DAY CENTRE, 82 Wentworth Street, London E1 7SA
Tel: 020 7375 0020 | Email: info@providencerow.org.uk | www.providencerow.org.uk

Day centre for homeless people. Provides breakfast and showers. Drop-in from 10am – 12.30pm.   Also open 1.30pm – 3.30pm for appointments.   Drop-in advice on a first come, first served basis.   Housing, mental health and substance misuse advisers.

BLUE CROSS FOR PETS, Supporter Care Team Tel: 0300 790 9903

Services include rehoming finding new homes for abandoned or unwanted pets, caring for poorly pets when their owners can’t afford private treatment, help pets with behavioural issues to have happy, healthy futures, educate pet owners of the future by giving talks and offering advice, support people struggling to cope with the loss of a much-loved pet

DOGS TRUST WEST LONDON, Highway Farm, Harvil Road, Uxbridge UB9 6JW
Tel: 01895 453930  lines are open  8am – 8pm Mon – Fri & 8.30am – 5pm Sat & Sun

Today Dogs Trust (formerly the NCDL) is the UK’s largest dog welfare charity and cares for over 17,000 dogs each year through its network of 20 rehoming centres in the UK and one in Dublin.

Services include advice to owners, dog behaviour and health awareness, micro chipping, neutering, dog school.

Centre Opening Times: Monday 12pm–4pm, Tuesday 12am–7.30pm, Wednesday Closed, Thursday & Friday 12pm–4pm, Saturday & Sunday 11am–4pm

C4WS Homeless Project, Cold Weather Shelter
Tel: 020 7278 6267 | Email: admin@c4wshomelessproject.org

The C4WS winter night shelter operates each night from the beginning of November to the end of March each year. Thirteen churches in the Borough of Camden take it in turns to accommodate up to sixteen homeless adults a night, providing them with a hot evening meal, a clean bed, and breakfast the following morning

HOMELESS LONDON WINTER SHELTERS, Gateway House, Milverton Street, London, SE11 4AP
Tel: 020 7840 4430 | www.homeless.org.uk

Every year Homeless London publish a list of homeless shelters opening over the winter period (usually November – March). See website for more details.

DOORSTEP HOMELESS FAMILIES PROJECT, 9a-13a Broadhurst Gardens, London NW6 3QX
Tel: 020 7372 0413 | www.doorsteplondon.org

Drop in Sessions:  Mon, Tues, Thurs & Fri 10am – 3pm
Area served North Camden, particularly NW3/NW6 areas.

Services for homeless families with children who have been placed in hostels and other temporary accommodation. Play and creative activities for under 5s, laundry facilities, toy library, health sessions, arts and crafts, various classes i.e. IT, yoga. Parent support group.

SPECTRUM CENTRE, THAMES REACH, 6 Greenland St, London NW1 0ND Tel: 020 7267 4937

Open:  Monday–Friday Time: 9.30am-7.00pm

Must have a link with the London Borough of Camden and have recourse to public funds. Must have one or more of the following needs: alcohol and/or drug dependency, mental health problems, homelessness. Offers advice, healthcare, training and employment skills.

HOLY CROSS CENTRE TRUST, St Pancras Refugee Project (SPaRC), The Crypt, Cromer St, London, WC1H 8JU
Tel: 020 7278 4223 | Email: contactus@hcct.org.uk | www.hcct.org.uk

Opening times:  Mon & Tues: 4pm-9pm open access assessments, Wed: 12pm-3pm refugees, Thurs 5pm – 9pm Italian speakers drop-in, Fri 12pm-3pm Refugees & Weekends: Sunday 4pm – 7pm  Best way to get in touch: Drop-in Monday 4pm – 9pm or phone.

Day centre for vulnerable people, including homeless people, those with substance use issues, asylum seekers and refugees. Help filling out forms, making phone calls to agencies. Referrals. BME groups Weds 12-3pm, Fri 12-3pm. Women’s group Tuesday 2pm-5pm. Variety of training and activities. To access drop-in new users must come to session on Monday for assessment.

KINGS CROSS CHRISTIAN CENTRE, Kings Cross Baptist Church, Vernon Square, London WC1X 9EW
Tel: 020 7837 3976

Opening times:  Monday: 11am – 2pm & Tuesday: 11am – 1pm drop-in
Drop-in centre for people who are homeless, jobless or in need. Tea and coffee Monday 11am-2pm, meal Tuesday 11.15am. Informal advice and information. Free clothing and some household goods.

WOMEN AT THE WELL, 54-55 Birkenhead Street, London WC1H 8BB
Tel: 020 7520 1710 | Email: info@watw.org.uk | www.watw.org.uk

Opening times: Monday-Friday 12:30pm-3:30pm

Women-only drop-in centre for women with a complex range of needs relating to street based prostitution, offending & anti-social behaviour, problematic drug and alcohol abuse, rough sleeping & trafficking. Advice on housing, benefits, sexual health. Support around substance use and literacy. Counselling. Hot meals, laundry facilities, shower. Massage, acupuncture. Music therapy. Internet access.

THE MANNA CENTRE, St Stephen’s Church, 17 Canonbury Road, London N1 2DF
Tel: 020 7226 5369 | Email: themanna@ststephenscanonbury.org.uk | www.themanna.org.uk

A day centre for homeless people and those in need. Breakfast and lunch provided and hot drinks all day. Clothing available twice a week. All service free. Showers available. Assistance with finding hostel accommodation. Housing and welfare advice. The Centre is open from 8.30am to 1.30pm, seven days a week, 51 weeks a year.

Area served:  Islington and surrounding boroughs.

LONDON JESUS CENTRE, 83 Margaret Street, London W1W 8TB
Tel: 0845 8333 005 | Email: info@londonjesuscentre.org.uk | www.jesuscentre.org.uk

Drop-in (entrance via Marylebone Passage) Times – Mon, Wed & Fri 10:15am – 12:30pm

Drop-in open from 10.15am Mon, Tues, Wed & Fri offering friendship and support for people with housing and other social problems. Provide food and drink, clothing, laundry, showers phone and IT access. Help with finding accommodation and looking for work. ‘Works’ programme of educational, recreational and social support groups, including IT suite, ESOL and English conversation classes.

THE PASSAGE DAY CENTRE, St Vincents, Carlisle Place, London SW1P 1NL
Tel: 020 7592 1850 | Email: info@passage.org.uk | www.passage.org.uk

Opening Times: Nurse Mon-Fri 9.30am-1pm, GP Mon, Weds, Fri, chiropodist Tues. Drop-in Mon-Fri 8am-10am breakfast, 12 noon-1.30pm lunch, Sat, Sun 9am-12 noon snacks.

A day centre for homeless people.   Provides advice on housing, benefits, health, alcohol, drugs.   Help with rehousing.   Open learning centre for literacy, computer skills. Weekly careers guidance.  Showers, laundry, clothing store.   Afternoon group.  Street outreach.

DELLOW DAY CENTRE, 82 Wentworth Street, London E1 7SA
Tel: 020 7375 0020 | Email: info@providencerow.org.uk | www.providencerow.org.uk

Day centre for homeless people.   Provides breakfast and showers.   Drop-in from 10am – 12.30pm.   Also open 1.30pm – 3.30pm for appointments.   Drop-in advice on a first come, first served basis.   Housing, mental health and substance misuse advisers.

SALVATION ARMY, London Central Divisional HQ, 3rd Floor, 1 Tiverton Street, London, SE1 6NT
Tel: 020 7378 1021 | Email: londoncentral@salvationarmy.org.uk | www1.salvationarmy.org.uk

Provide support to homeless people and those in crisis. Salvation Army are a ‘distinctly Christian social service’ but offer their services regardless of race, religion, gender or sexual orientation. Different centres off particular services to specific client groups including homeless people and those requiring addiction services. Different referral procedure operated in different facilities, some of which include self-referal. See website for further details.

KINGS CROSS CHRISTIAN CENTRE, Kings Cross Baptist Church, Vernon Square, London WC1X 9EW Tel: 020 7837 3976
Opening times:  Monday: 11am – 2pm & Tuesday: 11am – 1pm drop-in

Drop-in centre for people who are homeless, jobless or in need. Tea and coffee Monday 11am-2pm, meal Tuesday 11.15am. Informal advice and information. Free clothing and some household goods.

CAMDEN SAFETY NET,  5 Pancras Square, London N1C 4AG
Tel: 020 7974 2526 | Email: camdensafetynet@camden.gov.uk | Secure Email: camdensafetynet@camden.gov.uk.cjsm.net

Camden Safety Net offers a holistic therapeutic support service, where survivors of domestic abuse and their children, can access a range of support to promote and maintain their emotional and physical wellbeing.

Services include counselling, support group and supportive workshops.

CAMDEN MULTI-AGENCY SAFEGUARDING HUB (MASH), Crowndale Centre 218 Eversholt Street London NW1 1BD
Tel: 020 7974 3317 | Fax: 020 7974 3310 | Email: LBCMASHadmin@camden.gov.uk

The MASH stands for Multiagency Safeguarding Hub and is a multi-agency team with representatives from Camden Council’s Family Services and Social Work division, Camden police and health services and has close links with probation and Camden’s housing, education and youth offending services.

Tel: 020 7974 4094 (Crowndale Centre) or Tel: 020 7974 6000 (Caversham Road)

National LCGBT Domestice Abuse Helpline: 0800 999 5428 | LONDON LGBT Casework Service: 020 7704 2040

Galop gives advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse.  They also support lesbian, gay, bisexual, trans and queer people who have had problems with the police or have questions about the criminal justice system. Galop is completely independent – are a community-led group and is not connected to police. You can talk to them anonymously if you choose Tel:  020 7704 2040.

HESTIA HOUSING & SUPPORT, 1st & 2nd Floor, Maya House, 134-138 Borough High Street, London SE1 1LB
Tel: +44 (0)20 7378 3100 | Fax: +44 (0)20 7407 5781 | Email: Info@Hestia.org

Hestia is a London charity, working together with adults and children in crisis to change their lives at the times when they most need support.  They are the largest provider of domestic abuse refuges in London and have the largest team of specialists working to combat Human Trafficking across the Capital and the South East.  Across our broad range of services, they also help people find a permanent home, manage their finances, take care of their health, and access work, training or education, as well as providing emotional and practical support to help people succeed in their daily lives.

AMERICAN CHURCH, 79a Tottenham Court Road London W1T 4TD

Soup kitchen providing free hot meals, clothes and toiletries.
Session Times:
Monday – Friday 10am-12 noon
Saturday 10am-12 noon (Saturday – clothing)

LONDON JESUS CENTRE, 83 Margaret Street, London W1W 8TB

Session Times:  Monday-Friday 10am-3.30pm
Drop-in service providing free-of-charge shower and washing facilities, a laundry service (Wednesdays and Thursdays only), food, IT and phone facilities, clothing, luggage storage, befriending, information and more.  For housing and employment advice, an appointment with the drop-in supervisor can be arranged.

AMURT,  Lincoln’s Inn Field, London WC2A 3TL

Session Times:  Thursday 6:15pm-7.30pm
Vegetarian food and music

HARE KRISHNA FOOD FOR LIFE, 102 Caledonian Road, London N1 9DN
Mobile: 07946 420 827 | Website:  www.iskcon-london.org

Providing free hot meals for homeless people and other people in need:
Monday–Saturday: 12am–1pm (behind Kentish Town station, Islip St)
Monday–Saturday: 1pm–1:45pm (Arlington Rd/Inverness St)
Monday–Saturday: 2pm–2:30pm (York Way)
Monday–Friday: 12:45am–1:45pm (LSE and SOAS)
Monday–Thursday: 7:30pm–8:30pm (Lincoln’s Inn Fields)

IMPERIAL COLLEGE,  Lincoln’s Inn Field, London WC2A 3TL
Mobile: 07845711330 (Bradley)

Session Times:  Sunday  8.30pm-9.30pm
Sandwiches & sweets collected from shops and hot drinks (coffee, tea, hot chocolate) prepared by students, who also distribute them.

BLOOMSBURY CENTRAL BAPTIST CHURCH, 235 Shafesbury Avenue WC2H 8EP

Free Food – Limited number of tickets for free roast, tickets available at 10.30am

SWISS CHURCH, London WC2H 9DY

Session Times:  Tuesday 8am-10.00pm
Free Food – Breakfast
Session Times:  Friday 12pm-1pm
Free Food

SANKTUS WELFARE PROJECT, Formerly Our Lady Help Of Christians Welfare Project,  4 Lady Margaret Road, London NW5 2XT  Tel: 020 7485 9160 | Mobile: 07951 600451 | Email: sanktus.welfare@gmail.com

Session Times:  Mon, Wed & Fri 2pm-3pm & Sun 3pm-4pm
Regular free food & support services.
Location:  44A FALKLAND ROAD

Kings Cross Baptist Church, Vernon Square, London WC1X 9EW Tel: 020 7837 3976

Drop-in Sessions:  Monday 11am-2pm | Tuesday 11am-1pm

Drop-in centre for people who are homeless, jobless or in need. Tea and coffee Monday 11am-2pm, meal Tuesday 11.15am. Informal advice and information.  Free clothing and some household goods.

The Simon Community, St. Joseph’s House, 129 Malden Road, Kentish Town, London, NW5 4HS Tel: 020 7485 6639

Street Cafés, a place to meet and socialise, tea, coffee, biscuits, cakes and fruit is offered when possible.  Saturday from 2 to 4pm and Sunday from 1:15 to 3:15pm, in the garden of St. Giles in the Field Church (WC2H 8LG)

Early morning Tea Runs on Monday, Tuesday, Wednesday and Thursday.  Where people can have some breakfast; a hot tea or coffee, sandwiches and pastry.  Times:  7:15am – Arundel St, Temple, 7:30am – Agar St, The Strand & 8:00am – Henrietta St, Covent Garden.

Soup Runs Soup runs two evenings a week: Wednesday and Thursday (soup, hot & cold drinks and sandwiches).  Clothing are available. Times:  8:15pm – Manchester Sq, Marylebone, 9:10pm – Maltravers Street & 10:00pm – Waterloo

HOLY CROSS CENTRE TRUST (HCCT), The Haven, The Crypt, Holy Cross Church, Cromer Street, London, WC1H 8JU Tel: 020 7278 4223

Session Time: Thursday 5pm-8pm
The Italian Club offers a social meeting, roots in Italian culture, Italian-speaking volunteer befrienders,  substantial free meal,    Translation. Information, support and referral for people with HIV/AIDS, drug users seeking detoxification, vulnerable Italian or Italian-speaking people living in London. Signposting on Housing, Welfare Benefits, Health, Law, Employment & Education.

Session Time: Monday 6pm-10pm
The Haven is service user led support sessions for people seeking to recover from drug and/or alcohol dependency. HCCT hosts the service, which is sponsored by Camden and Islington Primary Care Trusts, while all members share the responsibility for managing the club; including cooking meals, organising events, entertainment and outings.

Drop-in Sessions: Wednesday 12pm-3pm | Friday 12pm-3pm
St Pancras Refugee Centre – SPaRC is based in King’s Cross but outreaches covers other parts of the surrounding area. Helping refugees to survive, build new lives and integrate into the broader community. Offering a specialist who can help with advice & advocacy, provide casework service in areas of welfare rights, housing, community care, asylum support & immigration. When unable to assist they can  refer individuals to the appropriate professional service. There is a drop-in session twice a week where people can access a hot meal, advice and social support.

STONEWALL, Tower Building, York Road, London, SE1 7NX
Tel: 020 7593 1850 | Website: www.stonewall.org.uk | Email: info@stonewall.org.uk

Opening times:  Monday, Tues, Thurs & Fri9.30am – 3pm drop-in & Wed emergency advice only. Phone advice Mon-Fri 9.30am-5pm.

Offers information and support to LBGT communities and their allies, on Asylum and humanitarian protection in the UK, support on coming out, criminal law, discrimination and how to take action, hate crimes, parenting rights, partnership rights.

National LCGBT Domestic Abuse Helpline: 0800 999 5428 | LONDON LGBT Casework Service: 020 7704 2040

Galop gives advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse.  They also support lesbian, gay, bisexual, trans and queer people who have had problems with the police or have questions about the criminal justice system.   Galop is completely independent – are a community-led group and is not connected to police. You can talk to them anonymously if you choose Tel:  020 7704 2040

Antidote helpline: Drug or Alcohol issues on 020 7833 1674 (10am-6pm, Monday to Friday). Ask for the Antidote Team.

Offer harm-reduction information and provide face-to-face support to help make informed choices about your drug or alcohol use. We can work with you whether you want to stop completely, or achieve greater control over your use.

Monday clinic @ London Friend – Each Monday Antidote host a walk-in assessment service.  No appointment is needed.  Come along if you would like a referral into structured support, or just want a confidential and informal chat about your drug or alcohol concerns.   Women workers are available to see you at the Monday clinic.  When & where: Monday, 11am to 1pm at 86 Caledonian Road, London, N1 9D

Albert Kennedy Trust (London): 48 The Chocolate Studios, 7 Shepherdess Place, London N1 7LJ Telephone: 020 7831 6562

AKT supports young LGBT 16-25 year olds who are made homeless or living in a hostile environment.  We aim to provide appropriate homes through supported lodgings, fostering and other specialist housing schemes, enabling young people to manage independent living successfully.

Opening times:  Monday-Friday 10.00am-5pm.

MARY WARD LEGAL CENTRE, 10 Great Turnstile, London WC1V 7JU Tel: 020 7831 7079

The Mary Ward Legal Centre has a long history of providing free legal advice to Londoners.  It offers legal advice and assistance in debt, employment, housing & welfare benefits

Telephone: Monday to Friday between 10am and 1pm.

BPP LEGAL ADVICE CLINIC, 68-70 Red Lion Street, London WC1R 4NY
Tel: 020 7430 5668 | Email: blac@bpp.com

The BPP Legal Advice Clinic (BLAC) provides free legal advice to members of the public in family, housing and leaseholders rights areas.  Advice provided by students of BPP Law School, supervised by qualified legal professionals. Clients are provided with written advice within 2 weeks of an appointment. Can sometimes offer representation at the Residential Property Tribunal. Can sometimes provide McKenzie Friend support at the family court.

To find out more telephone: 020 7430 5668

UCLH HOMELESS TEAM, 250 Euston Road, London NW1 2PG Team mobile: 07719 341620

Monday to Friday 9-5pm

The UCLH Homeless team has been working with homeless patients at UCH since autumn 2009.  The team  consists of:  Sister Florence Cumberbatch, Clinical Lead GP Dr Tim Robson, Care Navigator Manager Sister Trudy Boyce, Senior Care Navigator Josie Mavromatis, Trainee Care Navigator Julian Daley, Trainee Care Navigator Team Doctor.   The primary objective of the team is to improve the inpatient experience of homeless patients and advocate strongly for them to avoid discharge to the street.  Based in the patient lounge (part of the Integrated Discharge Team)

FOCUS HOMELESS OUTREACH, 4 Greenland Road, Camden, London Tel: 020 3317 6590

Monday – Friday 9.00am – 5.00pm

Focus work with street homeless people with mental health problems aged 18 years and over within the direct access hostels in Camden.

CAMDEN HEALTH IMPROVEMENT PRACTICE (CHIP), 108 Hampstead Road, London , London, NW1 2LS Tel: 020 31824200

Camden Health Improvement Practice is a multi-disciplinary team providing primary health care to homeless people and those with substance misuse issues in Camden.  They run walk-in sessions at CHIP (which is in the basement of the Margarete Centre).
Mon, Wed & Thurs – 9:30am-12:00noon|14:00pm-16:30pm
Tues – 10:30am-12:00noon|14:00pm-16:30pm
Fri – 9:00am-11:30am|1:30pm-16:00pm

STREETMED, St Mungo’s Broadway, Griffin House, 161 Hammersmith Road, London W6 8BS Tel: 0208 762 5500

StreetMed, is an innovative nurse-led project that combines the skills of nursing and homelessness outreach to help clients overcome barriers to healthcare.  They target clients who are not accessing primary health services.

Mortimer Market Centre, Capper Street, off Tottenham Court Road, London, WC1E 6JB Tel: 020 3317 5252

Clinic times: Monday 09:00–18:00, Tuesday 09:00–19:00, Wednesday 13:00–18:00, Thursday 09:00–18:00 & Friday 09:00–15:00 No appointment is necessary if you need emergency contraception, you need post-exposure prophylaxis for sexual exposure to HIV (PEPSE), you have been sexually assaulted, if you are aged under 16 years.

Offers free confidential, sexual and reproductive health (GUM) services, including contraceptive services and STI and HIV testing. They can only able to accept a limited number of patients in their quick check walk-in service and this service can close due to high demand, if you walk in and the it is closed, you will be asked to book into the next available appointment.

STREETMED, St Mungo’s Broadway, Griffin House, 161 Hammersmith Road, London W6 8BS Tel: 0208 762 5500

StreetMed, is an innovative nurse-led project that combines the skills of nursing and homelessness outreach to help clients overcome barriers to healthcare.  They target clients who are not accessing primary health services.

Dental Services, Hunter Street Health Centre, 8 Hunter Street, LONDON WC1N 1BN Tel:  020 3317 2353 | Fax:  020 7833 4786

NHS dentist that work with adults with moderate and severe learning disabilities, moderate and severe physical disabilities, severe mental health problems, severe anxiety or phobia where treatment has proved to be unsuccessful, with medical conditions who require special provision, Older people with physical or mental disabilities, Housebound people, Homeless people, substance misuse.  Patient must usually be resident or have a GP in Camden or Islington.

GREENLIGHT, Hillsong Church, PO Box 29971, London SW6 2WX
Tel: 0845 603 5353 | greenlight@hillsong.co.uk

Greenlight is a social justice initiative that sees a team of skilled volunteers go out onto the streets of London to provide minimal invasive medical care and a signposting service to the city’s rough sleepers.

The team can be found around the Tottenham Court Rd area walking the streets working with the rough sleepers there. They are there every Sunday, and every second Wednesday (during the Summer months).

020 8594 8356
020 8359 2000
020 8303 7777
020 8937 1234
020 8464 4848

020 7278 4444
020 7606 3030
020 8686 4433

020 8825 5000
020 8379 1000

020 8854 8888

020 8356 2300
020 8748 8588
020 8348 3148
020 8863 5611
01708 433999
01895 250697
020 8583 2222

020 7226 0992

020 7373 2213
020 8770 5000

020 7926 1000
020 8778 0877

020 8770 5000

020 8552 9587

020 8553 5825
020 8744 2442

020 7525 5000
020 8770 5000

020 7376 1637

020 8496 3000
020 8871 6000
020 7286 7412

CAMDEN SAFER STREETS TEAM, Camden Outreach
Office Tel: 0207 833 7970 | Freephone number for clients: 0808 800 0005

The Camden Safer Streets Team is commissioned by the London Borough of Camden to end street homelessness and reduce street based anti-social behaviour. SST work with people who are rough sleeping, anyone who uses drugs or drinks alcohol on the streets, people who beg for money & those that are involved in street based prostitution. Through partnership working CSST are able to work creatively with clients to establish individually tailored plans to enable people to get away from their street based lifestyle.

STREETLINK, Tel: 0300 500 0914 or visit www.streetlink.org.uk

StreetLink aims to offer the public a means to act when they see someone sleeping rough, and is the first step someone can take to ensure rough sleepers are connected to the local services and support available to them.

If you are concerned about someone sleeping rough, send an alert to StreetLink by calling 0300 500 0914 or visiting www.streetlink.org.uk

BORDERLINE,  22 City Road, London EC1Y 2AJ
General: 0845 4562190 | Clients: 0800 174047  | Website: www.borderline-uk.org

Borderline provide help to vulnerable 1st and 2nd generation Scots in London to establish a secure tenancy and lead a healthy, independent life.  They offer a range of services providing information, advice and advocacy, birth certificates for identification purposes, accommodation and referrals to specialist projects and an outreach worker service.

Appointment Times:   Monday to Friday; 09.30 – 12.30
Drop-in Times:  Monday to Friday; 14.00 – 16.00

If you work with homeless Scots in London you can make a referral or alternatively  call 0845 456 2190 to find out if we can help.

Alone in London: Unit 6, 48 Provost Street, London N1 7SU
Tel: 020 7 278 4224 | Email: enquiries@als.org.uk | Website: – www.aloneinlondon.org

Alone in London’s Information service is available from: 9am – 4pm Monday to Friday.

Alone in London’s Information service can provide you with initial advice and information on what to do if you are homeless or about to become homeless and direct you to services in your area.

SHP FULFILLING LIVES IN ISLINGTON & CAMDEN (FLIC), 245 Gray’s Inn Road, London WC1X 8QY
Tel: 020 7520 8660 | Fax: 020 7837 7498 | Email: FLICTEAM@shp.org.uk

The Fulfilling Lives Islington and Camden project supports people with multiple and complex needs relating to drug and alcohol use, homelessness, offending and mental ill health to build positive, fulfilling futures. We work in partnership with our clients, stakeholders and services across both boroughs to navigate recovery pathways, enable access, challenge exclusion, and change systems.

MISSIONARIES OF CHARITY (Gift of Love – Men’s Hostel), George’s, St George’s Rd, London SE1 6EU Tel: 020 7620 1504

Homeless shelter: Single homeless men aged 25-55 with low support needs, particularly those who have been sleeping rough and have no recourse to public funds.    May accept men aged 18+ in an emergency. Only accept applicants after an assessment by the Sister in Charge.

HOMELESS LONDON WINTER SHELTERS, Gateway House, Milverton Street, London, SE11 4AP
Tel: 020 7840 4430 | Website: www.homeless.org.uk

Every year Homeless London publish a list of homeless shelters opening over the winter period (usually November – March). See website for more details.

IRISH CENTRE HOUSING – ST LOUISE General Needs Accommodation (Womens Hostel), 33 Medway Street, London SW1P 2BE
Tel: 020 7222 2071 | Email:  info@irishcentrehousing.org | Website: www.irishcentrehousing.org

St Louise offers 95 bed spaces in the London borough of Westminster.  Applicants can be referred by a relevant homeless agency or self-refer and they do not need to have a connection within the borough.  The maximum stay for all residents is two years.  Open to homeless single women aged over 21 with no support needs.   Cannot accept those with a history of arson or serious violence.   To refer call Mon-Fri 9am-5pm.   £13pw required by residents.

IRISH CENTRE HOUSING – BETHANY LOUISE General Needs Accommodation (Womens Hostel), 13 Lloyd Square, Islington, London WC1X 9AR

Tel: 020 7837 3420 | Email:  info@irishcentrehousing.org | Website: www.irishcentrehousing.org

Bethany House was acquired in 2002 from the YWCA and is a women only service.  The scheme provides 60 supported bed spaces and 33 general needs. Residents share bathroom and kitchen facilities and there are two communal rooms with Wi-Fi access. General needs applications are accepted in person or from homeless agencies working across the capital.

THE QUEEN VICTORIA SEAMEN’S REST, 121-131 East India Dock Road, London E14 6DF
Tel: 020 7987 5466 | Email: enquiries@qvsr.org.uk or referrals@qvsr.org.uk| Website: www.qvsr.org.uk

Male retired and active seafarers, ex-services personnel and single homeless men with low support needs and who are 18 or over. Accept self referrals and referrals from any agency. To refer, phone, visit 9am-8pm daily or write. Occasional waiting list – priority to seafarers. Vacancies usually come up daily. £30 deposit is required and £12.95pw required from residents in receipt of benefits.

LONDON BOROUGH OF CAMDEN, Housing Options & Advice Service, 5 Pancras Square, London N1C 4AG
Tel: 020 7974 4444 | Website: www.camden.gov.uk

Opening times:  Monday, Tues, Thurs & Fri9.30am – 3pm drop-in & Wed emergency advice only.  Phone advice Mon-Fri 9.30am-5pm.

Provides a range of housing advice services to tenants and people looking for accommodation including singles and families who are threatened with homelessness, private tenants, housing association or co-operative tenants and owner occupiers. Specialist advice on housing options and housing rights.  Provide help to private sector tenants, owner occupiers and people who are (or may become) homeless in Camden.

Area served: London Borough of Camden.

Shelter, Freephone Tel: 0808 800 4444 | Website: www.shelter.org.uk
Housing advice helpline Tel: 0808 800 4444

Shelter’s helpline is open 8am – 8pm on weekdays and 8am – 5pm on weekends, 365 days a year.

Shelters housing experts will advise you, no matter what your housing situation.  Calls are free from UK landlines and all major UK mobile operators.

CENTREPOINT, Central House, 25 Camperdown Street, London, E1 8DZ
Telephone: 0845 466 3400 | Email: supportercare@centrepoint.org

Charity working with and for young homeless people provides a range of accommodation based services including emergency shelters, hostels and other accommodation schemes for homeless young people.  Range of learning and health services.  Peer mentoring programmes. Support for local groups working with homeless young people.  Research, information and publications on youth homelessness.

Opening times: Monday-Friday 9.30am-5.30pm.

VOICE ABILITY, United House, 39-41 North Road, London, N7 9DP
Tel: Alex or Dan on 020 3355 7113

VoiceAbility host mental health and substance use service user groups in Camden, including: Frontline, get your voice heard, help improve drug and alcohol services in Camden.  Monthly forum to hear from providers and feed back about services, peer delivered services, strategic opportunities to shape the way services are delivered.

GROUNDSWELL,  3rd Floor, 55 Bondway, Vauxhall, London SW8 1SJ
Tel: 03000 039 600 | Fax: 020 7587 0480 | Email: info@groundswell.org.uk

Groundswell have been supporting homeless people to be involved in delivering solutions to homelessness – including peer research, client involvement and health.  Their work includes the Homeless Health Peer Advocacy service which supports homeless people to address their health needs and our Insight and Action Programme which takes a radical grassroots approach to uncovering the issues faced by homeless people and crucially, develops achievable solutions.

ROUTES HOME, Outreach and NSNO teams can call us on Tel: 0203 092 7455 or Email: referrals@routeshome.org.uk

Routes Home is a new service to support non-UK nationals that sleep rough in London.  They combine responsiveness, expert advice and knowledge and supported reconnection as well as building on existing good practice and expertise to support Non-UK nationals to find a way off of the street. The service enlists a full range of partners in the UK and in the home countries of rough sleepers who are referred to the service to help people make positive changes and find healthier, long-term solutions away from the street.

Outreach and NSNO teams can call us on Tel: 0203 092 7455 or Email: referrals@routeshome.org.uk

NO SECOND NIGHT OUT (NSNO), if you see someone sleeping rough in London, call StreetLink on Tel: 0300 500 0914

No Second Night Out (NSNO) focuses on helping those who find themselves rough sleeping on the streets of London for the first time. We will ensure there is a rapid response to new rough sleepers, and will provide an offer that means they do not have to sleep out for a second night…

Get Help for Someone Sleeping Rough.  Tonight someone will Sleep Rough for the first time. Help us make sure they don’t spend a Second Night Out.  You can contact Street Link 24/7 and ensure someone sleeping rough gets the help they need to move away from the streets.

HOLY CROSS CENTRE TRUST (HCCT), St Pancras Refugee Project (SPaRC), The Crypt, Holy Cross Church, Cromer Street, London, WC1H 8JU  Tel: 020 7278 4223

Drop-in Sessions: Wednesday 12pm-3pm | Friday 12pm-3pm

St Pancras Refugee Centre

SPaRC is based in King’s Cross but outreaches covers other parts of the surrounding area.   Helping refugees to survive, build new lives and integrate into the broader community.   Offering a specialist who can help with advice & advocacy, provide casework service in areas of welfare rights, housing, community care, asylum support & immigration.  When unable to assist they can  refer individuals to the appropriate professional service.  There is a drop-in session twice a week where people can access a hot meal, advice and social support.

PRAXIS COMMUNITY PROJECT, Pott Street, London E2 0EF
Tel: 020 7729 7985 | Fax: 020 7729 0134 | Minicom: 020 7729 0154 | Email: admin@praxis.org.uk

Praxis Community Projects is committed to working with vulnerable migrants. They are deeply concerned for the safety and well being of refugees, asylum seekers, refused asylum seekers, people with limited or no recourse to public funds as a result of their immigration status, young unaccompanied asylum seekers, victims of human trafficking, foreign national offenders and others who find it difficult to settle in the UK.

Services offered include Advice and Information on Immigration, Housing, Welfare, Accessing Health Services.  Learning and Employment, ESOL for Work, Supporting Enterprise, Praxis in Europe.  Health and Wellbeing, Support for Trafficked Women.  Community Projects, Creating Community Voice, Creating Resilient, Communities, New Voices.  Language and Interpreting. Shelter and Safety, Preventing Destitution.

ERITREAN COMMUNITY IN THE UK, 84 Mayton St, London N7 6QT
Tel: 020 7700 7995 | Email: office@ericomuk.org.uk

Advice and information for the Eritrean community, including refugees and asylum seekers. Subjects include benefits, immigration, housing, social services, training, family issues and education, business set-up. Support groups for women and older people. Supplementary schools, mother tongue classes, cultural and social activities.

ASYLUM AID, Club Union House, 253-254 Upper Street, London, N1 1RY
Tel: 0207 354 9264 | Email: info@asylumaid.org.uk

Free legal representation and advocacy for asylum, Article 3, HPDL and some immigration/A8 cases. Legal team includes a dedicated children’s caseworker. Have limited scope to take on cases from outside London but provide advice nationally via advice line. (Open Tuesdays 1.00pm – 4.00pm, Thursdays 10.00am – 12.30pm). Also run The Women’s Project providing free legal advice and representation, one-off advice and referrals to tother agencies and training on gender issues in the asylum system.

BRITISH REDCROSS (LONDON), Aztec Row, 5 Berners Road, London, N1 0PW
Tel: 020 7704 5670

Helping vulnerable asylum seekers and refugees access essential services and adjust to life in a new country.  Poviding advice on immigration and welfare by appointment and emergency support provisions. Also offering assistance with family reunion and resettlement.

Drop in services on Mon, Tue, Wed and Fri at the Hackney Destitution Resource Centre, 92 Dalston Lane, Hackney, E8 1NG (entrance on Graham Road), tel 02072740928.

CAMDEN SAFETY NET,  5 Pancras Square, London N1C 4AG
Tel: 020 7974 2526 | Email: camdensafetynet@camden.gov.uk | Secure Email: camdensafetynet@camden.gov.uk.cjsm.net

Camden Safety Net offers a holistic therapeutic support service, where survivors of domestic abuse and their children, can access a range of support to promote and maintain their emotional and physical wellbeing.

Services include counselling, support group and supportive workshops.

CAMDEN MULTI-AGENCY SAFEGUARDING HUB (MASH), Crowndale Centre 218 Eversholt Street London NW1 1BD
Tel: 020 7974 3317 | Fax: 020 7974 3310 | Email: LBCMASHadmin@camden.gov.uk

The MASH stands for Multiagency Safeguarding Hub and is a multi-agency team with representatives from Camden Council’s Family Services and Social Work division, Camden police and health services and has close links with probation and Camden’s housing, education and youth offending services.

Tel: 020 7974 4094 (Crowndale Centre) or Tel: 020 7974 6000 (Caversham Road)

ASHIANA NETWORK, PO Box 816, E11 IQY
Tel: 020 8539 0427 | email: info@ashiana.org.uk | website: www.ashiana.org.uk

Ashiana Network offers specialist refuge, advice, support and counselling services for black and minority ethnic women and girls (14+) affected by domestic violence, sexual violence, forced marriage, honour based violence, female genital mutilation and women who have no recourse to public funds.  Our aim is to empower the women and girls who use our services so that they are able to make informed choices and decisions about their future.

Referral criteria: all women from South Asian, Turkish and Iranian Communities, between the ages of 16-30, without children, experiencing domestic violence and sexual violence, affected by harmful practices such as forced marriage, honour-based-violence, who are homeless as a result of domestic violence and women with no recourse to public funds.

SOLACE WOMEN’S AID, Need help? Call us free on Tel: 0808 802 5565 | Email: advice@solacewomensaid.org

Solace Women’s Aid is an innovative, grass-roots charity providing practical and emotional support to over 5,000 survivors of violence in London each year.  It manages refuges across London, providing safe accommodation for women and children. Their refuges include the only specialist Irish Traveller refuge in the UK and one for women with complex needs.

Solace provides a range of services, including, advice and advocacy; counselling; Irish Traveller outreach; family and children’s services and North London Rape Crisis. They also provide a legal service, and undertake research and policy work. They focus on supporting women and children but incorporate smaller capacity services for male survivors in several London boroughs. They also work in partnership with specialist providers to address perpetrator behaviour.

Women and Girls Network Advice Hub Tel: 0808 801 0660 | Email: advice@wgn.org.uk
24 Hour Domestic Violence Helpline (run in partnership by Women’s Aid and Refuge)
Tel: 0808 2000 247

WOMEN’S AID, Tel: 0808 2000 247 Freephone 24 hr National Domestic Violence Helpline Run in partnership between Women’s Aid & Refuge

Women’s Aid is the national domestic violence charity that co-ordinates and supports an England-wide network of over 300 local services, who work to end violence against women and children, and support over 200,000 women and children each year.

WOMEN’S TRUST Tel: 0207 034 0303

Provide counselling, support groups and workshops.  Woman’s Trust services are delivered by trainee or professional counsellors/psychotherapists and staff through a variety of community, health and family projects. Woman’s Trust provides confidential independent services.  These services were developed to meet the specific needs of women affected by domestic violence being client led and person-centred.

WOMEN AT THE WELL, 54-55 Birkenhead Street, London WC1H 8BB Tel: 020 7520 1710 | Email: info@watw.org.uk | Website http://www.watw.org.uk

Opening times: Monday-Friday 12:30pm-3:30pm

Women-only drop-in centre for women with a complex range of needs relating to street based prostitution, offending & anti-social behaviour, problematic drug and alcohol abuse, rough sleeping & trafficking. Advice on housing, benefits, sexual health. Support around substance use and literacy. Counselling. Hot meals, laundry facilities, shower. Massage, acupuncture. Music therapy. Internet access.

EAVES THE POPPY PROJECT To make a referral, call 020 7735 2062 and ask to speak to the Poppy Project duty worker

The Poppy Project was set up in 2003 to provide high-quality support, advocacy and accommodation to trafficked women;  women who have been brought into England or Wales to be exploited in some way. This could include but is not limited to sexual exploitation, labour exploitation, forced illicit activities and organ harvesting.  Support workers work with women to create individual support plans, which can include financial help, support accessing health services and treatment, specialist counselling, criminal and immigration-related legal advice, education and employment opportunities and other support as needed.

WEST HAMPSTEAD WOMEN’S CENTRE, The Old Kilburn Library, 26 – 30 Cotleigh Road, West Hampstead, London NW6 2NP
Tel: 020 7328 7389 | Email: info@whwc.org.uk

West Hampstead Women’s Centre is a safe space where you can come and discuss issues that are concerning you in confidence, and seek support in dealing with difficult situations, including domestic violence and rape.   WHWC offer a range of health and wellbeing activities, including a Nurses surgery, cancer support group, a health calendar, massage and osteopathy services, Women’s support groups, classes where you can learn new skills and make new friends.

Drop in Sessions held Monday – Friday from 10.30am–1pm and 2pm–4pm.

HOPSCOTCH, 50-52 Hampstead Rd, Kings Cross, London NW1 2PY Tel: 020 7388 8198

Hopscotch AWC provides support services for Asian women and their families on a wide range of issues including domestic violence, employment, housing and welfare benefits.  They offer one-to-one advice and information sessions on welfare benefits, housing, and general advice, by appointment-only, every Monday and Tuesday and a drop-in Advice Service at Bengali Workers Association (BWA), Surma Community Centre, 1 Robert Street, NW1 3JU every other Friday, 10am-1pm.

ASIAN WOMEN’S RESOURCE CENTRE, 108 Craven Park, Harlesden, London, NW10 8QE
Tel: 020 8838 3462 | Email: asianwomencentre@aol.com

The Asian Women’s Resource Centre is a specialist women’s organisation, providing support to BMER (Black, Minority, Ethnic, Refugee) women and children pan London and works on issues around violence against women (which include domestic violence, rape, forced marriages and honour killings). We also work on the challenges associated with violence such as homelessness, welfare benefits, child contact and immigration. Offer one-to-one multi-lingual advice and information, domestic violence outreach services and support groups, counselling, training and volunteering opportunities, health information and a young womens group.

iCAS Integrated Camden Alcohol Service, 7-8 Early Mews, Arlington Road, Camden Town NW1 7HG.
24-hour Freephone Advice and Referral line 0300 303 2420

Opening times and contact:  Call 020 3227 4950 to book an appointment, or visit our main service. 24-hour Freephone Advice and Referral line 0300 303 2420

iCAS can offer you and your family and friends help and support with your alcohol concerns from a variety of locations including medical centres, hostels, hospitals and meeting places in the community.

Drug & Alcohol Intervention Service (DAIS) – Camden South
Tel: 0808 1780113 | Fax: 0207 278 7471 | Email: camden.referrals@cgl.org.uk

Provide advice and information, assessment within both the fixed site and hostel provision across Camden, needle exchange within hostel provision across Camden, one-to-one support, group work, harm minimisation rolling 6 week programme, access to friends and family/carer support, access to computers and referral to education, training and employment, access to counselling services, onward referral to medically assisted recovery services, referrals to housing and benefit advice, access to complementary therapies

The Recovery Café, every weekday the Recovery Cafe serves healthy and hearty food on a ‘pay what you like’ basis.  With lunch options like quiche, sandwiches and jacket potatoes with a variety of fillings, the cafe is a welcoming space to enjoy a good meal.

Open: Monday to Friday, 12pm to 3pm, 184 Royal College Street, Camden NW1 9NN | Tel: 0207 485 2722

GRIP, the Margarete Centre, 108 Hampstead Road, London NW1 2LS
Tel: 020 3317 6000 | Email: grip@candi.nhs.uk

Provides tailored specialist support to help deal with the problems associated with club drugs, and reduce the risks and harm caused to your body, mind and the people around you.  Services available Individual drug counselling Group work, Specialist evening clinic, Assessment & advice with mental health professionals, Clinical Psychology, Auricular acupuncture, Yoga, Needle exchange,  Blood tests for HIV & Hepatitis and free vaccination for Hepatitis A & B, Access to residential drug treatment, Access to primary care healthcare, Access to GBL detox, Aftercare Support, Peer support and mutual aid.  Age range treated 18 +.  For residents of Camden and Islington who want information, advice or treatment for problematic usage of club drugs which can include: Mephedrone Methamphetamine/Crystal GBL/GHB Cocaine Ketamine Legal Highs MDMA Crack Ecstasy LSD Steroids.

Clients may refer themselves or can be referred by other agencies for an appointment at the service

FOCUS HOMELESS OUTREACH, 4 Greenland Road, Camden, London
Tel: 020 3317 6590

Monday – Friday 9.00am – 5.00pm
Focus work with street homeless people with mental health problems aged 18 years+  within the direct access hostels in Camden.

Mortimer Market Centre, Capper Street, off Tottenham Court Road, London, WC1E 6JB
Tel: 020 3317 5252

Drop-in times: Tuesdays 5pm to 8pm with GRIP, the Camden and Islington Foundation Trust chems service

Offer a drop in session at the Mortimer Market Centre where you can get more information and advice about alcohol, drugs and chems (including slamming packs).  Both are open to anyone, regardless of where you live.

Slamming packs are also provided.

FORWARD (FWD) DRUG & ALCOHOL SERVICE FOR YOUNG PEOPLE IN CAMDEN, Schools and Families, Vadnie Bish House, 33-43 Caversham Road, London NW5 2DR
Tel:020 7974 4701 | Fax: 020 7974 3184 | Email: ypsmt@camden.gov.uk

Monday to Friday 9am to 5pm

FWD is a multi-disciplinary drug and alcohol service for young people under 18 (using drugs) in Camden. FWD provides one-to-one structured support and group work sessions to young people affected by substance misuse (including the impact of parental substance misuse). FWD also provides a range of training for professionals around young people’s substance misuse and how to use the Drug Use Screening Tool (DUST).

Clients must be resident in Camden or registered with a Camden GP